Windows Copilot is an AI-powered tool designed to manage diverse business tasks. It leverages the latest advancements in generative AI to automate tasks and free up the workforce’s full potential for creativity. Copilot integrates next-generation AI capabilities and natural language processing into Dynamics 365, collaborating with business professionals to expedite the creation of ideas and content, accomplish time-intensive duties, and obtain insights and recommended actions by merely explaining what is required.

The tool can help write email responses to customers, draft answers to questions for both email and chat, and create an email summary of a Teams meeting in Outlook. It can also be used to easily make online product listings and to warn users about supply chain issues like weather. Copilot hooks into Microsoft 365 Graph data, as well as customer relationship management (CRM) information, to generate things like product descriptions that can be edited and uploaded to sales sites.

Windows Copilot is a “personal assistant,” according to Microsoft. Since Copilot is integrated into Windows, you can also do things like ask this assistant to “adjust my settings so I can focus” or take other actions on a PC. The Windows Copilot can summarize content you’re viewing in apps, rewrite it, or even explain it. It looks very similar to the dialog box that’s found in Bing Chat, so you can ask it general questions and things you might usually ask a search engine.